AI phone agentSpeed to lead
Every new lead gets a call back in seconds.
Someone fills in your form, and your agent is on the phone with them before they’ve left the page — picking up from what they asked, answering from what your business knows, and booking the meeting. Then the call files itself in your CRM.
Free to start · works with the form you already have
Alex
Dopia’s AI sales agent
What is speed to lead?
Speed to lead is how long a new lead waits between reaching out — filling in a form, asking for a call — and first hearing from you. It decides how many leads you ever get to talk to: in a Harvard Business Review audit of 2,241 US companies, the average reply to a web lead took 42 hours, and companies that reached out within an hour were nearly seven times as likely to qualify the lead as those that waited even an hour longer. Dopia’s AI phone agent takes the wait out: it calls each new lead back within seconds of their request, answers their questions and books the meeting.
01Speed to lead
Forty-two hours, or three seconds.
When researchers sent a web lead to 2,241 US companies, the ones that answered at all took 42 hours on average. By then the lead has asked someone else. Here is the same lead, sent through the same form, with a phone agent behind it.
A contact form
42:00:00
Time to first call
Tue 4:12 PM
Form sent
“Pricing for a team of 12?”
+3 s
Auto-reply
“Thanks! We’ll be in touch.”
+42 h
A rep calls back
Voicemail. She’s in a demo — someone else’s.
Your phone agent
0:00:03
Time to first call
Tue 4:12 PM
Form sent
Same form, same question
+3 s
Her phone rings
From your own number
+8 s
“Hi Maya, this is Alex…”
Opens with what she asked
+2 min 41 s
Demo booked
Thursday 10 AM, her CFO too
+42 h
Thu 10:12 AM
Twelve minutes into her demo. With you.
42 h
the average reply to a web lead, among companies that replied at all
23%
of the 2,241 companies audited never replied
7×
as likely to qualify a lead when you reach out within the hour, not an hour later
02On the call
It calls knowing what they asked.
Not a script read at a stranger. The agent opens with why it’s calling, answers from what your business knows, and doesn’t let the call end without a next step on the calendar.
Maya Lin
Alex on the line · called 3 s after her form
Hi Maya, this is Alex, an AI sales agent calling from Dopia. You asked about pricing for a team of twelve, so I’m calling you back. This call is recorded. Is now a good time?
Sure. Can it call our leads in the UK too?
It can — the UK, Ireland, Australia, New Zealand and Singapore as well as the US and Canada, each in its own calling hours. Want to see it on your own form? I have Thursday at 10 or at 2.
Thursday at 10. Our CFO should join.
Thursday at 10 it is. The invite goes to you both as soon as we hang up.
Demo · Thu 10:00 AM · Maya, her CFO and Jay- 1
It knows why it’s calling
Who it is, whom it calls for and why, in its own words, from what the lead typed into your form. Then it asks if now is good.
- 2
It answers from what your business knows
Your website, your documents, your pricing — looked up mid-sentence, so the answer is yours and not a guess.
- 3
It books the meeting before the call ends
A time that works on your team’s real calendars, agreed on the phone. The invite goes out as soon as they hang up.
03After the call
Then it does the paperwork.
The request is on the lead’s record the moment it arrives, and the call, what was said and the meeting land beside it when they hang up. If nobody picks up, a person takes over — with everything that happened.
Demo booked · Thu 10:00 AM
Tue 4:15 PMMaya Lin, her CFO and Jay. Invite sent to both of them.
Call to Maya Lin · 2:41
Tue 4:12 PMWants the agent to call their UK leads too. Her CFO signs off on tools, so he joins the demo.
Alex received a callback request
Tue 4:12 PM“Pricing for a team of 12?” — from the pricing page form
When nobody picks up
- 1No answerRight away
- 2Voicemail — hung up, no message left5 minutes later
- 3No answerAn hour later
To the owner of her open deal
Couldn’t reach Maya Lin by phone
3 calls, none answered (last: no answer). They wrote: “Pricing for a team of 12”. Please follow up with Maya Lin yourself, e.g. by email.
04Calls in
When they call you, it picks up.
The same number answers every call — at 2 AM, over lunch, while you’re in a meeting — with the same knowledge and the same calendars. Robocalls get hung up on, and their numbers blocked.
- 2:14 AM
Asked whether it works with Outlook. Answered.
+44 20 7946 0958
- 7:52 AM
Booked a demo for Friday at 11.
+1 (312) 555-0187
- 12:30 PM
A sales robocall. Hung up and blocked the number.
+1 (888) 555-0102
- 6:05 PM
A customer with a billing question. Summed up for you.
+61 2 5550 1234
05Setup
Plugs into the form you already have.
Any form that can send a webhook — your site’s own backend, Zapier, a CRM workflow — posts the lead’s number and their consent to be called. Pick the countries, and it keeps each one’s calling hours in the lead’s own time.
POST /api/v2/public/agents/{agent}/callbacks Authorization: Bearer dpcb_… { "name": "Maya Lin", "phone": "+1 415 555 0134", "message": "Pricing for a team of 12?", "consent": true } → 202 { "status": "scheduled", "first_call_at": "2026-10-20T23:12:03Z" }
Calls leads back in
- US
- Canada
- UK
- Ireland
- Australia
- New Zealand
- Singapore
A lead anywhere else is still written to your CRM and handed to a person on your team — just not called.
Before it calls anyone, hear it call you: the settings page has a test call to your own phone, and the same page shows every request that came in and what became of it.
06Side by side
A contact form, and a phone agent.
A contact form was the right design when a person had to read every lead before anyone could call. Now the call can go out while the lead is still on your page.
| A contact form | Dopia’s phone agent | |
|---|---|---|
| They press Submit | An auto-reply: “Thanks! We’ll be in touch.” | Their phone rings within seconds |
| Their question | Answered by whoever gets to it, often days later | Answered on the call, from your site, documents and pricing |
| The meeting | A few emails back and forth to find a time | Agreed on the call; the invite goes out when it ends |
| After hours | Waits for someone to be back at work | Called the moment calling hours open where they are |
| Nobody picks up | A voicemail, and maybe one more try | Two more tries, then a person takes over with the history |
| Your CRM | Updated if someone remembers | Request, call and meeting on the lead’s record |
Questions about speed to lead and the phone agent
How fast does the agent call a new lead?
Within seconds of the request arriving, when it is calling hours where the lead is: the dialer picks up a new request the moment it lands. Outside calling hours the call goes out as soon as they open, in the lead’s own time zone, and the request is already on the lead’s record in your CRM.
Which countries can it call?
The United States, Canada, the United Kingdom, Ireland, Australia, New Zealand and Singapore, and you choose which of them each agent calls. A lead with a number anywhere else is still written to your CRM and handed to a person on your team; it just isn’t called.
What hours does it call in?
Each country’s calling hours, in the lead’s local time. In the US, 8 AM to 9 PM every day. In Canada, 9 AM to 9:30 PM on weekdays and 10 AM to 6 PM at weekends. In Australia, 9 AM to 8 PM on weekdays and 9 AM to 5 PM on Saturdays, never on Sundays or national public holidays. The UK, Ireland, New Zealand and Singapore keep the same weekday and Saturday hours.
Does it say it’s an AI?
Yes, first thing. Every call opens with the agent’s name, that it is an AI calling for your business, why it’s calling and that the call is recorded — then it asks whether now is a good time.
What happens if nobody answers?
It tries again five minutes later and once more an hour after that, and it never leaves a voicemail. After the third try the lead goes to a person — the owner of their open deal, or the agent’s managers — with every attempt and what the lead wrote.
What if someone doesn’t want to be called?
The agent apologizes and ends the call. When someone asks not to be called again, their number goes on your do-not-call list: calls already queued for it are dropped, and new requests for it are refused.
How do leads get to the agent?
Your form’s backend, Zapier or a CRM workflow posts each lead to the agent’s webhook: name, number, what they asked, and their consent to be called. The request is checked, written to your CRM and dialed straight away. A test call from the settings page lets you hear it on your own phone first.
Can it answer incoming calls too?
Yes. The agent’s number answers every call, day and night, from the same knowledge of your business, and books meetings on those calls too. Every call is recorded, transcribed and filed on the caller’s record.
How much does it cost?
Phone numbers come with the Pro plan and up, at $5 a month each, and calls use the plan’s monthly credits. On the free trial you can talk to your agent in the browser at no cost, and hold a number of your own for a one-off $1.99. Current prices are at dopia.ai/pricing.
Is this an AI cold caller?
No. The agent calls people who asked to be called and answers people who call you. It doesn’t dial lists, and anything that is yours to decide — a discount, special terms — goes to a person.
Your next lead gets a call in seconds.
Give it your website. It learns your business, and you talk to it in your browser before you spend a cent — then give it a number of its own.
Free to start · a number of your own for $1.99 during the trial